Since it was first introduced to mainstream consumers, personalized entertainment and service option
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The many faces of loyalty Loyalty programs are in need of significant repair. Across many consumer-b
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The World Travel and Tourism Council's 2019 Annual Research highlights that Travel and Tourism's con
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Pricing at hotels has changed dramatically over the last decade. The advent of online travel agents
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The past 10 years have witnessed a major shift in consumer use of broadband. Increases in home netwo
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Hotel Electronic Distribution Network Association (HEDNA) set up a Global Hospitality Payment Workin
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As people around the globe adapt and deploy creative solutions to coronavirus disease 2019 (COVID-19
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