Infographics

Repeat customers want hospitality not service

If you want to win and retain customers YOU MUST DELIVER MORE. How can you go beyond what is expecte
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The view from UK hospitality operators

he current view Post-Iockdown view DON'T think their business will survive 66% if the lockdown co
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Re-opening the world life after Covid-19

Covid-19 has accelerated the future of our homes. They will no longer be a place to spend just eveni
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Healthy Holiday Tips

1 Flu Shot - Make sure to receive your seasonal flu shot to give your body a chance to prevent the f
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Americans hopeful for travel in 2021

Percentage of US adults who have plans to travel recreationally in the next 12 months-Domestic & Int
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What Flying May Look Like After Lockdown .

Reporting 2 hours before flight timing; armed with protective gear like masks, gloves. sanitizers ..
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Customers Want Hospitality, Not Service

BE TRULY EXCEPTIONAL • When a guest walks into the lobby or opens the hotel room door, are they
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