Why Can’t We All Just Get Along? The Future of Hotel Technology Integrations & APIs

In the past, an “everyone for themselves” mindset seemingly ruled the hospitality landscape. Those technology providers would often nickel and dime every tech-weary hotelier they supplied their solutions to, hoping to maximize their profit. Not only could hoteliers expect CAPEX costs associated with a specific integration from both tech providers to connect their systems together; on top of this, but each provider would als charge a maintenance and support fee per annum for the interface itself.
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